Mental Health Awareness Week – Where To Get Support

Looking after your mental health: useful contacts and information

It’s really important that we look after our mental health and that of those around us. With one in four of us experiencing a mental health problem at any one time it’s vital that we talk about mental health and support each other.  

Below is a range of support services that are available including a dedicated text line for young people, bereavement support and money worries support. 

Please remember that support is available for you, if you are struggling please reach out to someone. 


Are you alone and would like to talk to someone?

Age UK

If you are over 70 and you do not have someone to talk to, Age UK Wolverhampton offers a telephone befriending service for people who may be lonely and isolated, please call 01902 572060.

Serenity Counselling

Serenity are offering a service for anyone who is at home during the Coronavirus outbreak.  If you are alone and would like to talk with someone then get in contact with the service by calling on 07968 006142 or send an email to 

The Samaritans

If you are need to talk to someone about what’s on your mind contact The Samaritan online at  and on by telephone 116 123. They can also be emailed at


Are feeling anxious and think you need specialist mental health advice?

Black Country Healthcare NHS Foundation Trust

The Black Country Healthcare NHS Foundation Trust has launched a helpline for adults, teenagers and children of all ages during the current Coronavirus outbreak.

Please don’t suffer in silence. If you are experiencing increased distress or anxiety during these uncertain times, pick up the phone and speak to one of their specialist mental health professionals who will be able to support you.

The helpline is open 24 hours a day, 7 days a week. Telephone: 0345 6460827

Black Country Helpline

There is a new helpline for people of all ages requiring urgent mental health support, hosted by the Black Country Healthcare Trust and is available 24 hours a day, 7 days a week.

Call: 0345 6460827 (Residents of Wolverhampton to press 1)

Healthy Minds

Wolverhampton Healthy Minds offers psychological therapy services for people experiencing common mental health problems such as low mooddepressionanxiety and stress. If you are 16 or over, live in Wolverhampton or are registered with a Wolverhampton GP, we can help.

Call the service on 0800 923 0222 or 01902 441 856, 9am to 4:30pm Monday to Friday (except Bank Holidays)

Rethink Emotional Support Helpline is a freephone service for those who are in need of support, reassurance and understanding.

The service can be contacted on 0808 802 2208 at the following times:

Monday- Friday 6.00pm – 3.00am

Saturday- Sunday 2.00pm – 3.00am


Are you worried about money?

You may be worried about work and money if you have to stay home – these issues can have a big impact on your mental health. For guidance on what your rights are at work, what benefits you are entitled and what further support is available you can contact:

Citizens Advice Bureau

For debt text: 07850 209529 with your name and they will call you back or Email

For urgent crisis text 07525 844112 and they will call you back.

If you are worried about debt you can seek advice from the National Debt Line on 0808 808 4000

Benefits and COVID-19 Council helpline

A new helpline ‘Benefits and COVID-19’ has been launched by the Council for people living in Wolverhampton who are worried about their Social Security benefit rights and entitlements following the COVID-19 outbreak. The helpline which is run by the Council’s Welfare Rights Service can be accessed at:


Telephone: 07966 292321

Opening hours: Monday to Friday 10am-12pm and 2pm-4pm.


Have you been affected by bereavement?

Unfortunately, some of us may lose someone through coronavirus. There is support available for people at this distressing time.

Cruse Bereavement Care has online resources which can be found at  This includes how this pandemic may affect bereavement and grief.

They offer a free helpline: 0808 808 1677


Are you aged 11-19 and looking for support?

A new NHS text messaging service has been launched in Wolverhampton for young people aged between 11 and 19. By texting 07507 332 631 young people can chat to a school nurse to get confidential advice, support and signposting for a wide range of health and wellbeing issues. 

These include: 

  • Staying healthy 
  • Worries about the lockdown and Covid-19 
  • Bullying 
  • Anxiety, emotions and anger
  • Social media
  • Body image and identity 
  • Smoking, alcohol and drugs
  • Sexual health and contraception 
  • Sleep 

All messages sent to 07506 332 631 will be sent an automatic message explaining where to get help if their question is urgent and when they can expect a response from a school nurse. 

ChatHealth is available 9.30am to 4.30pm, Monday to Friday (except bank holidays). They aim to respond to texts within 24 hours. If the text is received outside of these hours, they will aim to respond on the next working day.

For medical help and advice outside of these hours, users are advised to call their GP, visit an NHS Walk-in Centre or call 111, or dial 999 or visit A&E if it is an emergency.

For more information, please visit the trust website here. 


Online Resources:

Every Mind Matters is a range of online resources to help you manage your mental health. It is run by the NHS and includes a personal mental health plan, top tips, links to useful apps to help track your mood as well as information about urgent

Visit their website: Here