Reaching out to our local community
We believe those who make decisions about health and social care can best improve services if they listen to people's experiences and feedback. We want everyone in Wolverhampton to be included in the conversation, so we strive to hear from as wide a range of people as possible from our diverse community. We share your views with those providing health and care services to help create positive change.
We understand that factors such as culture, location, wealth, education, environment and discrimination can lead to worse health outcomes, and we support the strong consensus that this must change. At Healthwatch, we stand ready to help by doing more to amplify the voices of communities that go unheard and reduce the barriers they face.
Improving access to GPs in Wolverhampton
People have told us they find it difficult to get an appointment with their GP. We regularly investigate people’s experiences of booking appointments over the phone or website to monitor changes over time and identify where improvements are needed.
Children & young people's mental health services
Working as part of the Black Country Healthwatch partnership we gathered feedback from young people, parents, carers and professionals, to help shape ongoing work to join up children and young adults mental health services across the region.
The impact we made during the pandemic
Since COVID-19 struck, it's more important than ever to listen and support people to get the care they need.
Through the local Healthwatch network, thanks to rapid public feedback about people's experiences of health and care services, we have been able to help the national and local response to COVID-19. We're making sure that everyone can use health services, including those that don't have the internet.
You can download a transcript of this video. If you need this information in a different format please get in touch with us.
Local people's experiences of COVID-19
During the pandemic, we heard from people across Wolverhampton about their experience of COVID-19 and how this affected their health and wellbeing.
