News and reports

Drawing on almost 200,000 people's experiences from across England, this report looks at how the pandemic has changed the way people access their GP and how this affected their experience of care.

We asked people about their recent experiences of using urgent and emergency care to inform service development and improvement.

This week is Eating Disorders Awareness Week. Eating disorders can affect anyone and each year the charity Beat Eating Disorders hold an awareness week to help raise awareness of the various eating disorders across the country. This year the focus is on binge eating disorder (BED).

The easing of the national lockdown and the vaccination programme gives us all hope that we will return to normal one day. The last 12 months have been difficult for all of us, and we have had to adapt, none more so than the amazing doctors, nurses and care staff on the front line.

A new NHS text messaging service has been launched in Wolverhampton for young people aged between 11 and 19. By texting 07507 332 631 young people can chat to a school nurse to get confidential advice, support and signposting for a wide range of health and wellbeing issues.

Time to Talk Day on Thursday 4 February is all about encouraging people to talk about mental health. This can be talking about our own experiences of living with poor mental health, talking more generally that it is ok to not be ok, and awareness that services are there to support us when we are struggling.

January is Good Care Month. An opportunity to celebrate examples of good care being delivered by health and social care services.

In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. We offered work experience to more students and recognised as Employer of the Year by Juniper training for the work we did with their students.

We explain why it’s important to have a plan in place, should you or a loved one become critically ill.

Our report following a visit to Wednesfield Dental Practice, which provides NHS check-ups and treatments, plus a home visits if needed.

Our report following a visit to Ashmore Park Medical Centre (Dr Rajcholan) in Wednesfield, where GPs along with the Practice Nurse and staff, including midwives and health visitors, provide a complete range of medical services.

Our report following a visit to the Acute Medical Unit (AMU) at New Cross Hospital in Wolverhampton.