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Advice and Information

I'm pregnant. What care can I expect from the NHS?

Becoming a parent can be a wonderful and exciting experience, but it can also be overwhelming. To help, we’ve broken down the pregnancy care you should expect from the NHS.
24 October 2022
A group of health professionals talking to one another

Does the NHS have to provide an interpreter?

Do you know about your rights to language support in NHS settings?
19 May 2022
Mother holding baby at community event

Where can I go for support for my mental health as a parent?

It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need.
27 April 2022
A mother with her son and daughter in a park

What medical support are you entitled to if you’re new to the UK?

For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
25 March 2022

The Accessible Information Standard - What you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care.
18 January 2022
Man standing infront of an ambulance

What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021

How should social care support you?

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
21 May 2021

Planning care at the end of life

We explain why it’s important to have a plan in place, should you or a loved one become critically ill.
9 April 2020

What should I know before choosing a care home?

To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home.
21 November 2018

Making a complaint about social care services – what should you expect?

Here we look at six things you should expect when making a complaint about social care services.
19 July 2018

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