Right to Respond

Please fill in the form below to submit your right to reply. Once submitted Healthwatch Wolverhampton will review and moderate this response and on approval will publish to the web site.

PLEASE NOTE: This response will not be automatically published on the website.

Your reply

* Required fields

Original feedback for

Penn Manor Medical Centre

Do they really want to help you?

Like a lot of other patients who have been with them for years I am unable to give less than one star. The practice has gone downhill ever since it went VI. It is shambolic and one can only blame those who are supposed to be managing the place. They should ensure that staff are fully trained and not rude. I cannot remember the number of times I have hung on the phone for 45 minutes only to be finally cut off without speaking to anyone. Am now in the process of moving away. I notice that Penn Manor never respond to any of their critisms.