up then when you complain because she messed up your appointment and wasted your day, you get the abusive and antagonistic manager who does nothing but threatens to make libleous claims on your record instead and makes false allegations about you. If they don't like you, they won't give you an appointment for over a week. Medically unqualified staff doing 'triage' apparently. Complaints are never documented, investigated or responded to.
Constant Locum GP's indicate no Dr wants to risk working there permanently and I expect they see the staff in there true colours.