The home is beautiful and clean and that matters when choosing a home for your loved one. The staff are welcoming and friendly and clearly care about the job they are doing. The manager is always friendly and speaks when we visit. Could not ask for anything more.
A VISITING NURSE TO ALDERGROVE HAD WITNESSED MY VERY FRAIL 98 YEAR OLD PARENT BEING DRAGGED ACROSS A ROOM AND THROWN INTO A CHAIR BY ALDERGROVE STAFF I HAD TO GET THEM OUT QUICKLY AS THE MANAGER APPEEARED TO NOT CARE AT ALL.