Enter and View: Bentley Court Care Home

Our report following a visit to the Bentley Court Care Home in Wednesfield, which provides provides general and dementia nursing care for up to 76 residents.

This was an unannounced Enter and View visit conducted at Bentley Court Care Home in response to a number of factors, including:

  • Follow up on concerns around potential hazards at the home and maintenance of resident’s dignity from a previous Enter and View visit which took place on 5 December 2016.
  • The results of the CQC inspection which was published on 22 December 2017 which rated the service as requiring improvement.

Summary of Findings

The report highlighted a large number of recommendations around the following themes:

  • Health and safety
  • Building and equipment maintenance
  • Staff training
  • Essential services
  • Information for residents, relatives and visitors
  • Residents choice
  • Being involved

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.

Read our report

If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.

File download
Enter and View report: Bentley Court Care Home (2018)

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