Enter and View: Mountfield House Care Home

Our report following a visit to the Mountfield House Care Home in the Penn area of Wolverhampton, which provides provides general and dementia nursing care for up to 14 residents.

This was an unannounced Enter and View visit which was conducted in response to information received by Healthwatch Wolverhampton at various stakeholder meetings.

Summary of Findings

  • We saw members of staff involving residents with duties and activities.
  • The home has a pay phone and land line for residents to access.
  • The home was odour and clutter free and had a peaceful environment.
  • Items that perhaps should be locked away were on display and could be accessed by the residents.

Authorised Representatives made the following recommendations:

  1. The home to ensure flammable items are locked away from residents. Personal belongings are placed within the resident’s room.
  2. For ease of navigation for visitors and relatives the home introduces signage on the doors.

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.

Read our report

If you would like this report in a different format, email info@healthwatchwolverhampton.co.uk or call 0800 246 5018.

File download
Enter and View report: Mountfield House Care Home

You might also be interested in