Enter and View: Ward C24, New Cross Hospital

Healthwatch Wolverhampton receive feedback on a range of services and treatments received at New Cross Hospital. This was an unannounced Enter and View visit responding to intelligence received on the quality of care delivered within the ward.

Summary of Findings

Ward C24 provides specialist treatment for Male Renal; the department of Renal Medicine provides services including: haemodialysis (for patients with both acute and end stage renal failure), pre-dialysis management and education, renal transplant follow-up management.

Entry to Ward C24 was easy to find, there was signage throughout the hospital directing you to the ward. During the visit we saw members of staff attending to patients with compassion.

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.