Enter and View: Woodfields Residential Care Home

This was an unannounced Enter and View visit which was conducted in response to feedback Healthwatch Wolverhampton received about the home with regard to the safety and quality of the care residents were receiving.

Summary of Findings

Recommendations of this visit included:

• Ensure the front door is locked at all times.
• The Home introduces a uniform policy or some form of identification for staff.
• The Home introduces/encourages activities which are regularly available for residents to participate in.
• Communication with the families is re-established and maintained on a regular basis.
• The Garden is ‘fit for purpose’ ie rubbish/objects are removed for Health and Safety.
• To introduce a staff room in the conservatory, for staff to have the opportunity of a break and for personal belongings to be stored/locked away.
• Staff to update the Care plans and not to leave the responsibility to one person to ensure records are kept up to date and information is available for any staff member at hand.

This report was produced by the previous Healthwatch Wolverhampton service provider, Engaging Communities Solutions CIC.