Healthwatch Wolverhampton is the independent champion for local people’s voices in health and social care across the City.  This service is delivered by Engaging Communities Staffordshire CIC (ECS), a Community Interest Company that also delivers nine other Healthwatch contracts.

Our current opportunities are:


Engagement and Information Lead

Salary: £24,000 per annum

Work Pattern:   37 hours per week including some evenings/weekends

Closing date for applications: 20 October 2021

Interview date:  28 October 2021


How to apply

If you are interested in this opportunity, please download the Application forms, Applicant Privacy Notice, and job description form, fill them in and return them as detailed on the application form along with a current CV.

You need to follow this process for your application to be considered.

Please return a completed application form and signed Applicant Privacy Notice along with your current CV as soon as possible, as we reserve the right to close down any role earlier than the initial closing date if we receive a large number of suitable applications. 

Please note that we place a great deal of importance on the security and privacy of all personal information in our possession and in the course of your application we will provide you with our Applicant Privacy Notice for your consent to manage and retain your data as stated in the Applicant Privacy Notice.

No agency phone calls or email enquiries.

We are an equal opportunities employer and welcome applications from any individual regardless of ethnic origin, gender, disability, religious belief, sexual orientation, or age.  All applications will be considered on merit.


Application Documents: 

Engagement and Information Lead Job Description and Person Specification

Applicant Privacy Notice Applicants Copy

Applicant Privacy Notice Company Copy



Return your application to Tracy Cresswell by email: tracy.cresswell@healthwatchwolverhampton.co.uk. 

For an informal discussion on this role please contact Tracy on 07732 683455.

Due to the ongoing Coronavirus crisis, this company will conduct interviews via Zoom or Teams. The roles are based from home with a requirement to attend the Healthwatch Wolverhampton office and other relevant locations as needed.

If you have not heard from us within seven days of the closing date, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.


About this role

We are looking for an enthusiastic individual to join our staff team as an   Information Engagement Lead.

Healthwatch is the independent champion for people who use health and social care services and is here to find out what matters to people and help make sure their views shape the support they need. We champion what matters to people living and working in Wolverhampton. We are independent and committed to making the biggest difference.

Do you have excellent communication skills? Are you able to easily start conversations with new people you meet? Do you have a passion for empowering people and helping them to have their voices heard? Do you have good knowledge of the local communities and groups/organisations that are within Wolverhampton? Are you flexible? Are you able to empower and upskill volunteers to support our work? Are you an organiser?

If you do know Wolverhampton well, are awesome at striking up conversations and are passionate about empowering people then this may be the role for you.

As an Engagement Information Lead, you will use your strong networking and relationship building skills to identify and recruit volunteers who can support in our Enter and View programme of work as well as other engagement/outreach opportunities.

You will spend time working with the Community Outreach Lead planning engagement events.  Planning Enter and View visits and supporting and managing the volunteers.   The role will entail working some evenings/weekends to ensure that we are engaging with the communities at a time and venue that suits them, this could also include attending events on weekends.  You will have respective time off. 

You will work with the Healthwatch Wolverhampton team, to develop a vibrant programme of creative activities, events and projects which will provide opportunities for local people to influence the development and shaping of health and care services.

This is an incredible opportunity for a pro-active person to have a direct impact on shaping health and social care in Wolverhampton that will improve the lives of local people.


Healthwatch Advisory Board Member

Healthwatch Wolverhampton/ECS – Wolverhampton

The voluntary role, reasonable out of pocket expenses reimbursed

We have an exciting opportunity to join out Healthwatch Advisory Board (HAB). 

We are looking to recruit several Advisory Board Members who share our passion for developing Healthwatch Wolverhampton as the ‘independent champion’ for NHS, public health and adult and children’s social care services across the City.

Role Advertisement 

Role Descriptor

Application Form

Volunteer applicant privacy notice Company Copy – Healthwatch Wolverhampton Advisory Board Member

Volunteer applicant privacy notice Volunteers Copy – Healthwatch Wolverhampton Advisory Board Member 

If you wish to informally discuss the role, please contact Tracy Cresswell 07732 683455