News and reports

Our report following a visit to the Penn House Care Home in the Penn area of Wolverhampton, which provides provides general care for up to 26 residents.

Our report following a visit to the Anville Court Care Home in the Penn area of Wolverhampton, which provides provides general care for up to 50 residents.

Download an Easy Read version of our 'Have your say' form.

Here are some Easy Read resources to explain who we are and what we do.

The Accessible Information Standard gives disabled people and people with sensory loss the right to get healthcare information they can understand and communications support if needed.

We called all GP practices to see if they have made it easier (since our last report in December 2021) for people to book appointments and access services.

Working as part of the Black Country Healthwatch Partnership, we investigated children's experiences of mental health care to inform the future look and feel of services.

Find out in our Annual Report how your feedback helped local NHS and social care services improve care last year.

Find out what Healthwatch England plans to do to put equalities, diversity and inclusion at the heart of Healthwatch.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

We called all GP practices in Wolverhampton to understand the public's experience of booking appointments and accessing care.

The experiences of people who were more likely to be digitally excluded when accessing primary care during the COVID-19 pandemic.