What do we want to know?
We want to receive feedback from Deaf and hard of hearing people who are experiencing communication challenges when using local hospital services.
Our engagement activities include case studies based on interviews with those who are deaf and hard of hearing. We are also running an online survey, collecting feedback in-person, and engaging with hospital staff to ensure we gather a comprehensive understanding of the issues.
We also wanted to follow up on our previous work with the Deaf community to find out if there have been any changes to local health services in Wolverhampton.
Why are we asking?
To better understand the experiences of those who are deaf and hard of hearing, we aim to explore their specific communication needs, the barriers they encounter, and the improvements they believe should be implemented. Additionally, we want to gather insights from local interpreters and caregivers who support Deaf and hard of hearing individuals.
How will your feedback make a difference?
We will analyse the feedback we gather to develop a series of recommendations to advise those responsible for local hospital services on how to develop and improve communivcation support for Deaf and hard of hearing patients.
Share your views and experience
It's easy to share your views and all feedback can remain anonymous. Our survey includes BSL videos to guide you.
Complete our survey or scan the QR code
The survey deadline is 20 July 2025.
Other formats and languages
If you need a printed copy of the survey, or an alternative format or language, please contact us.
Get in touch
Freephone 0800 246 5018
