What is Healthwatch?
Healthwatch is the independent consumer champion created to gather and represent the views of the public. Healthwatch plays a role at both a national and local level and will make sure that the views of the public and people who use health and social care services are taken into account.
We will listen to your views, concerns and suggestions about services and use that information to help shape and improve them.
We can provide information to help you make choices about the services you use and get the answers you need.
We can refer you to someone who will support you in making a complaint.
What do we do?
Healthwatch Wolverhampton will:
- Seek out people to discuss their local health and social care services
- Use what they say to help decision makers improve the quality of local services
- Reflect the diversity of Wolverhampton’s population, including children and young people
- Build on any example of good work that is being achieved
- Work in partnership with services – not in opposition
- Be represented on the Health and Wellbeing Board and ensure progress is achieved.
Why was Healthwatch created?
Healthwatch Wolverhampton has been developed from the county’s former Local Involvement Network (LINk).
The Healthwatch network has been created in response to the Health and Social Care Act 2012. It is funded by the Department of Health via Wolverhampton City Council.
Healthwatch Wolverhampton is one of 152 local Healthwatch, with Healthwatch England providing representation at a national level.