Who we are
Healthwatch Wolverhampton is a local independent service which exists to speak up for local people on health and care. Our role is to make sure that the health and care system across Wolverhampton reflects what local people expect and need. We will listen to your opinions and experiences of health and social care services and feedback your views to the people who plan, pay for and deliver health and care services (the commissioners and providers). We can also help you to find the information you need about a local health or care service or point you towards someone who can help you if you need support to raise a concern or make a complaint about a service. We are independent from the NHS, Local Authority and other local health and social care services so people can talk freely about whatever they like.
What we do
Healthwatch Wolverhampton is one of a network of local Healthwatch organisations that cover each local authority area with social services responsibility across England. We cover the geographical area of Wolverhampton, including:
Bilston, Blakenhall, Bushbury, East Park, Ettingshall, Fallings Park, Graiseley, Heath Town, Merry Hill, Oxley, Park, Penn, Spring Vale, St Peter’s, Tettenhall, and Wednesfield.
The Health and Social Care Act 2012 introduced local Healthwatch as well as Healthwatch England which is the national umbrella body. Together we exist to represent the consumers of health and care services.
Healthwatch Wolverhampton exists to fulfil the statutory functions of a local Healthwatch. These functions can be broken down to:
- Engaging with local people about health and care services and promoting their involvement in all areas.
- Providing an information and signposting service for local people so that they can make choices about health and social care services.
- Monitoring the quality of health and care services.
- Using the voice of local people to influence commissioners and providers.
How we are set up
Healthwatch Wolverhampton is an independent service hosted by Evolving Communities CIC, a community interest company (CIC) limited by guarantee and registered in England and Wales. Like all limited companies, Evolving Communities CIC is run by a Board of Directors who are responsible for its strategy and overall management.