Volunteering and Our Roles

Volunteers are at the heart of everything we do, from talking to local people about their health and social care experiences to taking part in our Enter and View visits. Whatever your background, your time and your talent could make a real difference in your local community.  

From satisfaction of helping to shape your local health and social care services, to learning new skills or meeting new people, volunteering with us can offer so many rewards.

You could; gain valuable experience to add to your CV, build your confidence, meet new people, become part of your community.

“I have always been interested in health issues and I enjoy engaging with people and listening to their views either good or bad. Being part of Healthwatch is so gratifying and I also enjoy the involvement and friendship”

Make today the day you decide to volunteer with Healthwatch Wolverhampton.

Download our Volunteer Handbook here.

Our volunteer roles

We welcome a diverse range of volunteers from all walks of life, from sixth form students looking to gain experience to put on UCAS applications, university students doing health and social care related degrees, and professionals looking to donate some of their spare time to a good cause.

Training and support is available for every role, and experience is not essential. The most important thing we look for is a belief that people in Wolverhampton should have the best health and social care services possible, and a desire to be part of making that happen.

Events and Engagement

Community events and engagement allow Healthwatch to collect the experiences and views of our local community.

  • Support at Healthwatch Events
  • Complete surveys on our priorities
  • Gather the views of the local community; listening to their concerns

This role would be perfect for someone who is friendly and approachable with good communication skills and that is willing to work as part of a team.

Due to current circumstances, this role has changed slightly as all of our engagement has moved online. Feel free to get in touch to discuss in more detail. Contact Emily, our volunteer coordinator on 0800 470 1944. 

Enter and View Authorised Representative

All Healthwatch have a statutory power that allows us to Enter and View publicly funded health and social care premises to speak to people about their experiences. These services include; hospitals, care and nursing homes, dentists, pharmacies and opticians.

These visits are not an inspection but a way for Healthwatch to observe the service in action and collect the experiences of service users.

This role is subject to references and a DBS check and includes:

  • Full Authorised Representative and report writing training
  • Prepare for visits by attending meetings with the Enter and View Lead
  • Maintain notes of the visits and produce reports outlining the findings and making recommendations for change
  • Taking part in follow up visits to identify improvements made

This is the perfect role for a confident and compassionate person who enjoys connecting with people.

Due to current circumstances we are unable to carry out Enter and View visits, some of our other roles have changed too, but please get in touch if you are still interested in volunteering with us. Contact Emily, our volunteer coordinator on 0800 470 1944. 

Work Experience

We work closely with students to provide them with experience, skills and practical knowledge or a working environment. Our work experience students cover activities in all areas of our volunteer roles as well as office based activities.

  • Engaging with members of the community, collecting experiences of services.
  • Office work duties such as; data entry, surveys, filing, research, making telephone calls.

This role is perfect for students wishing to gain some work experience in an office environment and enhance their existing skills.

Due to current circumstances, aspects of this role has changed, to see our other roles for young people, check out our Youth Healthwatch Hub. Or for more information contact Emily, our volunteer coordinator on 0800 470 1944.


If volunteering with Healthwatch Wolverhampton interests you please get in contact with Emily, our volunteer coordinator on 0800 470 1944 or email her at emily.lovell@healthwatchwolverhampton.co.uk