Our Success Stories

Susan Bem

“I first learned about Healthwatch from attending a carers meeting at Bantock Park earlier this year.

It gave me a lot of insight into the NHS and how you can receive help and advice on things like being steered in the right direction for help with mental health issues, local self help groups, help by professionals in complaints regarding doctors or hospital treatments, advice on how to improve lifestyles, to name but a few.

Healthwatch produces a number of surveys targeting all ages to find out what the reception and treatment is for people attending doctors, hospitals, clinics and treatment centres, asking their views and input into making improvements to their previous experiences, collating the information enabling them to make improvements' to the services we all get. Also meeting with other organisations discussing how to make future improvements in care for the elderly in later life.

Since I have been a volunteer there have been various venues i.e. West Park, Fire Station, Colleges where interaction with the public has been very helpful finding out peoples experiences over their lifetime.

I have found volunteering rewarding, informative and a sense of accomplishment helping to help steer the NHS in a better and positive direction for the future. Without the help of Healthwatch and their survey's the NHS would not be aware properly day to day peoples true experiences of the services they operate.”

Beryl Hough

“Working for Healthwatch as a volunteer gives me so much satisfaction especially when meeting and listening to the community about their views relating to health issues.
Healthwatch is totally committed, listening to the good and not so good issues they have experienced and wherever possible helping them to achieve their goal.”

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