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Advice and Information -
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
We called all GP practices in Wolverhampton to understand the public's experience of booking appointments and accessing care. -
Report -
The experiences of people who were more likely to be digitally excluded when accessing primary care during the COVID-19 pandemic. -
Report -
Working with the Black Country Healthwatch partnership, we asked patients about their knowledge and experiences of using General Practice Nurses to inform NHS service development linked to the local Primary Care Strategy. -
Report -
Working with the Black Country and West Birmingham Healthwatch partnership, we asked local people about their views of local healthcare services to shape and support delivery in the region of the NHS England Long Term Plan. -
Report -
We asked patients about the communications they receive from their GP practice to help improve NHS public engagement work around changes to primary care delivery in Wolverhampton. -
Report -
Drawing on almost 200,000 people's experiences from across England, this report looks at how the pandemic has changed the way people access their GP and how this affected their experience of care. -
Report -
Our report following a visit to Ashmore Park Medical Centre (Dr Rajcholan) in Wednesfield, where GPs along with the Practice Nurse and staff, including midwives and health visitors, provide a complete range of medical services. -
Report -
Our report following a visit to Bilston Health Centre (Dr V Mudigonda), where GPs along with the Practice Nurse and staff, including health visitors, provide a comprehensive range of health care. -
Report -
Our report following a visit to Bilston Health Centre (Dr V Mudigonda), where GPs along with the Practice Nurse and staff, including health visitors, provide a comprehensive range of health care. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones. -
Advice and Information -
Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health. -
Report -
Our report following a visit to Whitmore Reans Health Centre (Dr Vij and partners) in Wolverhampton, where GPs along with Practice Nurses and staff, provide a range of medical services and clinics. -
Report -
Our report following a visit to Tudor Medical Centre in Heath Town. The practice has the highest under five year olds in the district. The Centre is a training facility for junior doctors. -
Report -
Our report following a visit to Thornley Street Practice in Wolverhampton, where a number of multi-disciplinary clinicians offer appointments. -
Report -
Our report following a visit to MGS Medical Centre in Low Hill, where GPs along with the Practice Nurse and staff, including midwives and health visitors, provide a complete range of medical services. -
Report -
Our report following a visit to Keats Grove Surgery in Wolverhampton, where GPs along with the Practice Nurse and staff provide a comprehensive range of medical services. -
Report -
Our report following a visit to Bradley Medical Centre in Bilston, where GPs along with the Practice Nurse and staff provide a range of medical services. -
Report -
Our report following a visit to Castlecroft Medical Practice in Wolverhampton, where GPs along with the Practice Nurse and staff provide a comprehensive range of medical services and clinics. -
Report -
Our report following a visit to Duncan Street Primary Care Centre in Blakenhall, where GPs along with the Practice Nurse and staff provide a range of medical services. -
Report -
Our report following a visit to Coalway Road Medical Practice in the Penn area of Wolverhampton, where GPs provide a range of medical services. -
News -
With spiralling costs of living, Healthwatch England is warning people are making changes to how they use health and social care services, which can have an adverse impact on their health and wellbeing. -
News -
Healthwatch England, is warning that six-week postnatal checks – required of GPs in England – are failing many new mothers. -
News -
As Healthwatch marks its tenth anniversary this week, Healthwatch Wolverhampton joins the 152 local Healthwatch across England to appeal for more people to feedback on NHS care. -
Report -
We called all GP practices in the city to see if they have made it easier (since our last report in June 2022) for people to book appointments and access services. -
News -
As local health and care champion, we have published a report looking at patient experiences of booking GP appointments by phone, resulting in recommendations to help improve access to GP care in the city. -
Advice and Information -
Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important. -
Advice and Information -
A new scheme could see women across England save hundreds of pounds yearly on their Hormone Replacement Therapy with a prepayment certificate.
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Advice and Information -
Find out what a ‘fit note’ is, when you might need one and how to get one. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment. -
Advice and Information -
You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register. -
News -
We are asking people to share their experience of using GP websites to book appointments, to help improve access to GP services in the city. -
Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. -
Advice and Information -
Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed. -
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Advice and Information -
With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available. -
Advice and Information -
Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important. -
Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it. -
Advice and Information -
Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe. -
Report -
In response to concerns about access to GP services in the city, we have been tracking the quality and consistency of GP phone booking systems for some time and reporting on areas of improvement. -
News -
We have published a new report highlighting how GP practices in the city could make it easier for patients to book appointments and access services. -
Report -
We called all GP practices to see if they have made it easier (since our last report in December 2021) for people to book appointments and access services.
