Meet the Team

They are there to listen to your views and engage with the local community. 

Healthwatch Wolverhampton has now recruited a new Healthwatch Advisory Board, which is made up of local residents. The role of this Advisory Board will be to set the strategy for Healthwatch Wolverhampton, to decide on its priorities based on public feedback, and to agree its Enter and View and community engagement programmes.



Elizabeth Learoyd - ECS Executive Director

Newly appointed ECS Executive Director

Liz joined Healthwatch Wolverhampton in November 2016. As Chief Officer, Liz is responsible for ensuring Healthwatch complies with it statutory functions to ensure the public’s voice is heard and acted upon and has a strong commitment to ensuring that the voice of those who use services is heard and at the forefront of service design and delivery.

After completing an LLB (Hons) in Law at Hull University and a Post Graduate Diploma in Law, Liz worked extensively with vulnerable individuals and local communities. After qualifying as a solicitor, Liz then pursued a career in Legal Regulation and Consumer Protection, working at the Gambling Commission and Legal Ombudsman. As a passionate advocate for people’s rights and community voice, Liz joined Engaging Communities in 2014 as Complaints & Advocacy Manager, responsible for delivering the NHS complaints Advocacy Service across Wolverhampton, Staffordshire and Telford and Wrekin.

Liz has strong experience of engaging with local people both at grassroots and strategic level and is looking forward to using this to help improve health and social care across Wolverhampton.

Tracy Cresswell - Local Healthwatch Manager

Newly appointed as Healthwatch Manager I will be managing the day to day activities and functions including management of staff and  ensuring that statutory obligations are fulfilled.  I will be working with the Advisory Board on ensuring that the public and patient engagement is used to influence the planning and delivery of the Health and Social Care within the Wolverhampton area.

"In my personal life, I volunteer at an athletics club as club secretary with the responsibility of maintaining members and recruiting new ones. Here, I use all my skills gathered professionally in negotiating and persuading members to follow club processes and procedures.”

Prior to starting at Healthwatch Wolverhampton, Tracy worked at the National Health Service for 15 years. Tracy is known at the NHS for supporting complex, transformational and often contentious programmes of work with her strong stakeholder management skills. Her key skills: project management and planning, event management and flexible support.

Tracy’s work within Wolverhampton's public and private sector roles demonstrates her passion for supporting patients whom need their voice heard. Planning and working with the community to build their confidence and abilities to assert their wishes within healthcare will come naturally to her.

Ashley Lovell - Engagement and Information Lead

Ashley joined the team in May 2018 and has extensive experience engaging with communities and professionals having done a similar role for a number of years for a local housing association. Having worked as Customer Engagement Coordinator Ashely is used to engaging with the public on difficult issues and representing the voice of people who may not always be heard in order to bring out service improvement.

During his carer Ashley has worked with a range of people from all walks of life and often people with complex needs including mental health and dementia.

Currently studying Marketing and Events Management at the University of Wolverhampton, Ashley works with the team to arrange the Enter and View visits as well as manage the volunteers and social media.


Rasham Gill - Community  Outreach Lead

Rasham has extensive experience of working in Health and Social Care with Wolverhampton City Council. As a Financial Assessment and Visiting Officer with Adults and Community Directorate he undertook financial assessments for people ‘going into care.’ He has also worked as an Outreach Support Worker with adults with Learning Disabilities, Residential Social Worker working with young people and has worked in Payroll Administration.
Rasham previously volunteered as an Outreach Advice Assistant with Local Advice Wolverhampton (LAW) Partnership, part of Citizens Advice Bureau. He was also the Treasurer of Woodthorne Primary School Parent Teacher Association for 3 years and has been a volunteer with Spurgeons Wolverhampton.
As a  Community Outreach Lead I am engaging with the diverse communities of Wolverhampton and gathering feedback and experiences of health and social care services in Wolverhampton. I will be looking to recruit volunteers, supporters and champions to support the important work of Healthwatch Wolverhampton.


Sheila Gill

Sheila has worked in private, public, voluntary and higher education sectors. She has also held a Public Appointment as a Non-Executive Director with Wolverhampton City Primary Care Trust.

Having a background in community development, Sheila has been a volunteer with a number of organisations including Citizens Advice Bureau, The Samaritans and Compton Hospice. She has been Chair and Board Member of Bantock Local Neighbourhood Partnership and has served as a School Governor at Manor Primary School, Coseley.

Currently, Sheila is Chair of Wolverhampton Girls’ High School Parents’ Guild, a Lay Assessor with the Royal College of Obstetricians and Gynaecologists and works part time in Research Administration at the University of Wolverhampton. You can contact Sheila Gill via email at

Robin Morrison

ECS Chairman Robin Morrison has had a varied career culminating in serving as Chief Executive in Blaenau Gwent County Borough Council. A Chartered Civil Engineer, Rob’s early career at Dudley MBC involved setting up internal maintenance and service operations as profitable businesses competing for work. He moved to South Wales on local government re-organisation and took up the position as a Corporate Director in the newly formed Blaenau Gwent County Borough Council. As Blaenau Gwent is one of the poorest areas in the UK, having suffered an industrial decline over many years, regeneration of the area is a core strategic priority. After successfully improving many services Robin was promoted to the position of Chief Executive. He led the transformation of social care and worked closely with Health colleagues on improving a wide range of services to facilitate the council’s Independent Living Strategy. Having developed key skills in regeneration he was tasked with leading the transformation of the former steelworks site in Ebbw Vale by attracting external funding and encouraging partners to invest in new developments on the site. This scheme was one of the largest regeneration projects in the UK, attracting funding for projects in excess of £300m, which included a new hospital and a Learning Campus. Robin retired in 2011 and re-located to Wolverhampton where he lives with his wife Jenny, a retired teacher. He has a daughter who lives in Derbyshire.

Jane Emery

Jane Emery

Jane was first employed working in hosiery in Bedford Williams department store until her daughter was born. She was part owner of a baby linen shop with her sister in law before her daughter started school.  Then worked for Hepworth's before joining British Gas until retirement.

Jane is a  Chairman of CAMEO Ladies, which is self-funded with 90+ members who enjoy interesting talks and regular outings, also giving to charities each year.

Jane enjoys a busy social life, dancing, gardening, sewing, cooking and homemaking.  Spending time with family and friends is an important part of Janes life together with her husband Colin of 52 years,  sharing many happy hours and enjoyed the growing up years of granddaughter Laura.


Dana Tooby

Dana’s work history has been varied and diverse ranging from Adult tuition, department co-ordinator and Older Person’s Strategist. Her learning strategy for older people was disseminated by a national learning organisation and showcased as part of a Grundtvit project across Europe as was the community engagement programme that she developed after her retirement.

Dana has been an active volunteer all her life alongside been employed.  An active member in a number of voluntary organisations including Wolverhampton Network Consortium, Over 50s Forum, Equality & Diversity Forum, Tenants & Residents, Tettenhall Wood Community Association, City Council Older Person’s Partnership Board and Age UK Older People’s Partnership Board.

Previously a Quality Framework (QOF) and PLACE Lay Assessor and a member of the NHS Stroke Forum. She has also participated in numerous health-related consultations for the Clinical Commissioning Group (CCG) and New Cross hospital.  Other project work has included Right Start and Ransackers (Wolverhampton University), Job zone (City College) and Sure start (Wolverhampton Council).

An active member of her local GP patient participation group with a specific role to help improve the experience of patients (and families) diagnosed with Dementia.  As Vice Chair of the Over 50s Forum, Dana makes representation  on the Dementia Alliance Forum, Community Cohesion and Equality & Diversity Forums.

Rose Urkovskis

 Rose has worked in the Further Education sector for over 20 years. Prior to this she worked in the Early Years sector and continues to support a local Pre-school as Chair of their Board. She works with a wide range of age groups and with vulnerable adults.

With experience working with youths in particular has noticed an increase in mental health issues and has a keen interest in supporting young people to access support that they need in a timely manner. Rose is very keen that young people should have a voice in health care and help to shape a health service for their future.

In her spare time, she enjoys reading, walking and spending time with her family.

Dr Ranjit Khutan JP. PhD, MSc, BA (Hons), PGCE, FHEA, FRSPH.

 Dr Khutan has worked at the University of Wolverhampton for 18 years; during this time he has progressed from a Senior Lecturer to Principal Lecturer and Head of Department. Prior to this he worked in various roles in the NHS as a Senior Health Promotion Specialist (sexual health), Manager of a Community development project and in Public & Patient Involvement.

Dr Khutan holds a BA (Hons) degree from Essex University in Russian Studies, a Masters in Health Promotion from Birmingham City University and gained his PhD from the University of Manchester where he examined the public health needs of prisoners and approaches to help reduce recidivism. He teaches at all levels and supervises Masters and Doctoral level students. His areas of expertise include public health promotion, health needs assessment, leadership and change management, and qualitative research methods. Other research areas of interest include reducing crime through improvements in prisoner health and wellbeing, the use and effectiveness of the arts in public health, and dementia in BAME communities. He has a keen interest in developing international links and leads on an annual field trip to India for health students.

He is an honorary consultant in Public Health with Public Health England, a Fellow of the Royal Society of Public Health, a fellow of the Higher Education Academy and a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce. He served as a magistrate for over ten years and is now on the supplemental list.

In his spare time Dr Khutan is an award winning playwright, screenwriter and author, and has had work performed on stage, television and film. He also works with the Royal Shakespeare Company in Stratford as an Audience Development Ambassador and assists them to engage with communities across the Midlands.

Maggie Makome

I have worked in the health industry for over 20 years working with vulnerable adults and children. I have worked in Leicester as a carer; then moved to Wolverhampton to study health and social care. As well as working as a support worker.

With personal experience of looking after a disabled child; I have been a volunteer for Include Me Too and much involved with Beacon Centre for the Blind. In 2016 I completed MA in Public Health with Nottingham Trent University.

Currently, I am employed by NHS as a Rehabilitation Officer for Visual Impairment (ROVI). I have worked in this role for over seven years and have a good understanding of the benefit of networking, diversity, equality and equity in promoting the health and well-being of others.

I enjoy a busy social life, music, cooking, and homemaking. I enjoy celebrating cultural events that draws people together and spending time with family and friends.