Healthwatch Wolverhampton has now recruited a new Healthwatch Advisory Board, which is made up of local residents. The role of this Advisory Board will be to set the strategy for Healthwatch Wolverhampton, to decide on its priorities based on public feedback, and to agree its Enter and View and community engagement programmes.
Elizabeth Learoyd - Chief Officer
Liz joined Healthwatch Wolverhampton in November 2016. As Chief Officer, Liz is responsible for ensuring Healthwatch complies with it statutory functions to ensure the public’s voice is heard and acted upon and has a strong commitment to ensuring that the voice of those who use services is heard and at the forefront of service design and delivery.
After completing an LLB (Hons) in Law at Hull University and a Post Graduate Diploma in Law, Liz worked extensively with vulnerable individuals and local communities. After qualifying as a solicitor, Liz then pursued a career in Legal Regulation and Consumer Protection, working at the Gambling Commission and Legal Ombudsman. As a passionate advocate for people’s rights and community voice, Liz joined Engaging Communities in 2014 as Complaints & Advocacy Manager, responsible for delivering the NHS complaints Advocacy Service across Wolverhampton, Staffordshire and Telford and Wrekin.
Liz has strong experience of engaging with local people both at grassroots and strategic level and is looking forward to using this to help improve health and social care across Wolverhampton.
Shooky Devi - Operations Officer
Shooky a graduate in BSc (Hons) Computer Science, took interest in working across the voluntary sector. Holding fourteen years’ experience on a number of Projects across Wolverhampton in office management ensuring systems are fully implemented and developed for efficient communication purposes tailoring to the needs of the organisation.
Rasham Gill - Community Engagement Outreach Officer
Rasham has extensive experience of working in Health and Social Care with Wolverhampton City Council. As a Financial Assessment and Visiting Officer with Adults and Community Directorate he undertook financial assessments for people ‘going into care.’ He has also worked as an Outreach Support Worker with adults with Learning Disabilities, Residential Social Worker working with young people and has worked in Payroll Administration.
Rasham previously volunteered as an Outreach Advice Assistant with Local Advice Wolverhampton (LAW) Partnership, part of Citizens Advice Bureau. He was also the Treasurer of Woodthorne Primary School Parent Teacher Association for 3 years and has been a volunteer with Spurgeons Wolverhampton.
As a Community Engagement Outreach Officer I am engaging with the diverse communities of Wolverhampton and gathering feedback and experiences of health and social care services in Wolverhampton. I will be looking to recruit volunteers, supporters and champions to support the important work of Healthwatch Wolverhampton.
Sam Hicks - Research & Evidence officer
Sam has been appointed as a Research & Evidence Officer due to her wide range of experience in the NHS, higher education and local government. She has experience in workforce planning, quality assurance, public engagement and consultation, policy and research. Previous experience includes providing intelligence to support policy development, service reviews and performance management frameworks. She has worked extensively in partnership environments with private, public and 3rd sector agencies to develop and evaluate joint strategic plans.
Sam has a BA (Hons) in Business Information Management. Her role as governor at a local primary school is to provide challenge and support to the leadership team to improve educational outcomes for children.
Tracy Cresswell - Community Engagement/Volunteer Coordinator
“I am a confident and proactive Community Engagement/Volunteer Coordinator, using my range of skills to support organisations and engage with their staff and customers. I work well autonomously and as part of a team. Working well with others’ strengths and weaknesses complements the team and ensures every task is completed."
"In my personal life, I volunteer at an athletics club as club secretary with the responsibility of maintaining members and recruiting new ones. Here, I use all my skills gathered professionally in negotiating and persuading members to follow club processes and procedures.”
Prior to starting at Healthwatch Wolverhampton, Tracy worked at the National Health Service for 15 years. Tracy is known at the NHS for supporting complex, transformational and often contentious programmes of work with her strong stakeholder management skills. Her key skills: project management and planning, event management and flexible support.
Tracy’s work within Wolverhampton's public and private sector roles demonstrates her passion for supporting patients whom need their voice heard. Planning and working with the community to build their confidence and abilities to assert their wishes within healthcare will come naturally to her.
Eve Aston - Information and Administration Officer
Eve has recently been appointed as an Information/Administration officer for Healthwatch Wolverhampton and will be responsible for being the key point of contact for all public enquiries including signposting, along with all aspects of administration within the office.
After completing her Level 3 Diploma in Business Administration Eve proceeded to gain experience and skills by taking on administration roles within various sectors. She has vast experience in data management, client interaction and providing all types customer service. From her previous roles Eve has gained extensive people skills and believes combining this with her passion of putting the people first she will largely contribute towards Healthwatch Wolverhampton.
Sheila has worked in private, public, voluntary and higher education sectors. She has also held a Public Appointment as a Non-Executive Director with Wolverhampton City Primary Care Trust.
Having a background in community development, Sheila has been a volunteer with a number of organisations including Citizens Advice Bureau, The Samaritans and Compton Hospice. She has been Chair and Board Member of Bantock Local Neighbourhood Partnership and has served as a School Governor at Manor Primary School, Coseley.
Currently Sheila is Vice Chair of Woodthorne Primary School Parent Teacher Association and works in Research Administration at University of Wolverhampton.
Jane was first employed working in hosiery in Bedford Williams department store until her daughter was born. She was part owner of a baby linen shop with her sister in law before her daughter started school. Then worked for Hepworth's before joining British Gas until retirement.
Jane is a Chairman of CAMEO Ladies, which is self funded with 90+ members who enjoy interesting talks and regular outings, also giving to charities each year.
Jane enjoys a busy social life, dancing, gardening, sewing, cooking and homemaking. Spending time with family and friends is an important part of Janes life together with her husband Colin of 52 years, sharing many happy hours and enjoyed the growing up years of granddaughter Laura.
Dana’s work history has been varied and diverse ranging from Adult tuition, department co-ordinator and Older Person’s Strategist. Her learning strategy for older people was disseminated by a national learning organisation and showcased as part of a Grundtvit project across Europe as was the community engagement programme that she developed after her retirement.
Dana has been an active volunteer all her life alongside been employed. An active member in a number of voluntary organisations including Wolverhampton Network Consortium, Over 50s Forum, Equality & Diversity Forum, Tenants & Residents, Tettenhall Wood Community Association, City Council Older Person’s Partnership Board and Age UK Older People’s Partnership Board.
Previously a Quality Framework (QOF) and PLACE Lay Assessor and a member of the NHS Stroke Forum. She has also participated in numerous health-related consultations for the Clinical Commissioning Group (CCG) and New Cross hospital. Other project work has included Right Start and Ransackers (Wolverhampton University), Job zone (City College) and Sure start (Wolverhampton Council).
An active member of her local GP patient participation group with a specific role to help improve the experience of patients (and families) diagnosed with Dementia. As Vice Chair of the Over 50s Forum, Dana makes representation on the Dementia Alliance Forum, Community Cohesion and Equality & Diversity Forums.